Conference Calls
To order your conference call service please visit : https://manage.iomart.io/cart/remote-working/
If you already have a domain name you own and can control the DNS for, proceed with the rest of this guide.
If you do not, please visit our Easyspace brand to place an order for a low cost domain with full DNS management service : https://www.easyspace.com/domain-names
Setup Guide
1. Select your package
Select your product from the list. For SMEs looking to utilise the covid19 discount scheme, select the “Small” conference server.
2. Enter your FQDN
Enter the fully qualified domain name for your conference server. This needs to be a domain name you control as you will need to setup the DNS record later.
For example, if you own the domain name companyabc.co.uk you can choose something.companyabc.co.uk – such as video.companyabc.co.uk or conference.companyabc.co.uk
3. Enter a promo code (if known)
If you have a promotional code and qualify for the discount for SMEs with turnover < £10m, please enter it in the box provided.
4. Complete payment
Complete the payment instructions and complete the order, completing an account if you are a new customer.
Once you have placed your order, you will receive a confirmation email to your account. This will provide the IP address to point your domain name to.
5. Create A record for your IP/Domain
Once the IP address is assigned, you can update the DNS of your domain name to point to this IP address.
Create an ‘A’ record in your domain name control panel to direct the fully qualified domain name to this IP address.
Example:
A Record
Host: conference [this will be the text before the domain name itself]
Points to: 46.43.20.11
This guide explains how to setup an A record on the Easyspace control panel
6. Rebuild your server
Once this record is created and resolving, you can click “Rebuild” in the manage.iomart.io GUI to rebuild the server. This step will secure your server with an SSL certificate, so there is encryption on your conference server.
After the ‘Rebuild’ button is clicked, confirmation will be sought. The options default to what is required, so just confirm the re-install.
The server will then re-initialise, secure and be ready for use within minutes.
Your Jitsi video conference service will be accessible at your fully qualified domain name – e.g. https://conference.companyabc.co.uk